Everything you need to know about our products, shipping, and support.
Orders are processed and shipped within 3–5 business days. Once your order is on its way, you'll receive a confirmation email with the details.
Yes, tracking details are provided via email once your order has shipped. If you haven't received tracking information, check your spam folder or reach out to our support team.
Use as directed on each product or as recommended by a professional. Every item includes care and usage guidance to keep your pet safe and comfortable.
Yes, our products are designed to be used together as part of a simple routine — for example, pairing the grooming kit with the cleaning wipes for a complete care session.
Our products are designed for general use with dogs and cats. If your pet has specific health conditions or sensitivities, please consult a veterinarian before use.
You can reach us at contact@mellowpetcaretools.com or call +1 (386) 732-6096. We're available Monday to Saturday, 9am to 6pm (ET).
Our transactions are secure and encrypted.
We are happy to answer your questions via phone or e-mail.
We offer free worldwide shipping on all orders.
Orders are delivered within 3–5 business days.